Episode 73: Transforming the Patient Experience in the Digital Realm

Episode 73: Transforming the Patient Experience in the Digital Realm

Host Dr. Bob Kaiser is joined by Jonathon Hensley, author, speaker, co-founder and CEO of Emerge Interactive, a Portland, Oregon-based digital product agency focused on the healthcare industry. They discuss how leadership can transform the healthcare industry in the digital space by focusing on the patient experience.

Oct 28, 2020

More from The Business of Healthcare Podcast

Episode 130: Reimagining Nursing Through Innovation and Technology

Episode 130: Reimagining Nursing Through Innovation and Technology

In this episode, host Dan Karnuta speaks with Dr. Terry McDonnell, chief nursing officer at Duke University Health System. They focus on how technology is reshaping the nursing profession.

Episode 129: Centering Humans in Healthcare AI Implementation Basic Details

Episode 129: Centering Humans in Healthcare AI Implementation Basic Details

This episode explores how artificial intelligence is transforming healthcare, emphasizing that success depends more on people and processes than on the technology itself. Host Dan Karnuta and guest Dr. Matt Brubaker, chairman and CEO of healthcare consulting firm FMG Leading, discusses implementation challenges, fear of change and the importance of aligning AI adoption with organizational strategy, leadership and mission.

Episode 128: Alternative Health Plans: Do You Know the Risk?

Episode 128: Alternative Health Plans: Do You Know the Risk?

Becky Greenfield, a healthcare attorney and a partner at boutique law firm Wolfe Pincavage, joins host Dan Karnuta for a discussion about the complexities and risks associated with alternative health plans that are not mandated by the Affordable Care Act. Plans like healthcare sharing ministries, limited benefit plans and short-term insurance can appear similar to conventional healthcare insurance but they lack essential consumer protections like coverage for pre-existing conditions, essential health benefits, and balance-billing safeguards.

Episode 127: AI in Healthcare Operations

Episode 127: AI in Healthcare Operations

Felixia Colón joins host Dan Karnuta for a discussion about how artificial intelligence is being used, and is transforming, healthcare business operations. They cover care delivery methods, staffing models, the importance of establishing guardrails prior to AI’s use and address the risks of bias inherent in AI and how that problem can be overcome.

Episode 126: HEAL High School

Episode 126: HEAL High School

Caitlin McVey, associate vice president of the Memorial Hermann Institute for Nursing Excellence, joins host Dan Karnuta for a discussion about Health Education and Learning (HEAL) High School in Houston which prepares students to transition directly into high-demand healthcare jobs directly after graduation.

UT Dallas Jindal School students in a campus coffee shop requestion information

Request Information

Thank you for your interest in the Naveen Jindal School of Management, UT Dallas. Tell us a little bit about yourself, and we’ll send you customized information about our programs. We hope to meet you soon.

Request Information