Technology and Facilities Services

Yes, all Faculty and PhD students automatically gain access to all research servers available within the JSOM sandbox. This includes servers hosting a range of commonly used analytics and programming software such as STATA or Python. If you have any questions regarding software availability and corresponding server names, please contact us at JSOMTFS@utdallas.edu.

Class servers must be reserved at least three weeks prior to the start of the semester. Late requests will still be processed, but the turnover might be delayed if reservations aren’t made ahead of time. We have servers available for SAS, STATA and R for student use. Undergraduate and Graduate students will only have access to these servers for as long as they are enrolled in sections with reservations and will have access revoked once the semester ends. To check server software availability or to reserve space, please email us at JSOMTFS@utdallas.edu.

Data is wiped from class servers at the start of every semester, so students are advised to migrate their data off the server via OneDrive or by mounting their local drives to the servers before a remote session.

In your email, please include the class number, all section numbers you will be teaching and the number of students who will need server access, as well as any software that is required for the class. Some classes may need to be assigned to labs depending on the workload and software requirements. If you’re unsure about whether to use labs or servers for your class, you can email us at JSOMTFS@utdallas.edu, and we will direct your email to the correct department regarding class servers or lab access.

All our servers currently run on the Windows Server operating system and can be accessed through “Remote Desktop Connection,” which is a remote connection application included in all non-home versions of Windows machines. You can use the “Microsoft Remote Desktop” application available from the App Store on Mac devices to connect to the servers as well.

You can also mount your local drives onto the servers before connecting for easy data transfer, or use your OneDrive account.

The research servers are communal and are NOT meant for long-term data storage or the storage of large data sets. All data on communal research servers that haven’t been accessed for 90 days will be permanently deleted, so please move your data to a secure location once you are done processing it.

You can mount any local drives, such as your C drive, to the server before connecting through Remote Desktop under “Show Options -> Local Resources -> More” and checking the boxes for drives you want to mount. You can then find these mounted drive locations under “This PC” in File Explorer once you’re on the server. Any data saved on this mounted drive will be saved on your local PC. You can also access the data on your PC through the mounted drive.

You can alternatively use your UTD or personal OneDrive or Box profile to easily transfer data to and from the cloud.

Depending on the amount of data, you can use OneDrive or Box to store your data and share files with other users. You can also email JSOMTFS@utdallas.edu for space on our storage server if you need to store research data, which can be shared with other UTD users.

All servers, including research, class, and personal servers, are restarted on the last Saturday of every month. This is to ensure our servers are properly patched and comply with all security standards.

A mass email will be sent regarding any outages outside the regularly scheduled patching window. These outages are rare and will usually be for maintenance. There may be emergency outages for critical security vulnerabilities or hardware issues, which you will also be notified of by email if they happen.

Your access to all servers and storage is revoked automatically upon the date of your departure. Any data you have saved on research servers, class servers and local storage servers will be deleted after 30 days.

You can extend your access to server resources by being sponsored by a UTD Faculty member. You must have your sponsor fill out an eCAT for temporary NetID access to campus resources to regain access to JSOM Servers. If you have any questions regarding the extension of NetIDs and post-graduation access to the campus network, please contact OIT at assist@utdallas.edu