Technology and Facilities Services

technology and facility services

The Naveen Jindal School of Management Technology and Facilities Services is a service-oriented information technology/audiovisual (IT/AV) department for the Naveen Jindal School of Management community. Our focuses are on classroom enhanced technology and IT Infrastructure for researchers, faculty, and staff. If you have any questions or projects, please contact Engin Calisir, Technology and Facilities Services Assistant Dean.

In light of the situation involving COVID-19, we have moved our labs to remote access. In addition, physical labs will be closed until further notice. Directions on remote access to labs can be found here:

To connect to the UTD JSOM Labs remotely:

  • First install UTD VPN. Directions can be found at VPN
  • Once connected to the VPN, go to this website: JSOM Computer Labs
  • Select the computer of choice in the list.
  • Once selected, it will download an RDP file. Launch the file.
  • It will prompt you for your credentials. Enter your NetID and password.

JSOM Help Desk

The Jindal School IT Help Desk manages all UT Dallas-owned laptops, desktops and any other associated properties within the JSOM building. The JSOM IT Help Desk also provides support to JSOM students, faculty and staff across multiple channels of communication.

Help Desk Hours (Summer Semester)

Monday – Friday 8 a.m. – 5 p.m.

Walk-In Location – JSOM 2.301

The JSOM IT Help desk is currently taking measures to keep our customers safe. We are allowing one person in the office at a time to keep contact at a minimum.

Contact | Phone: 972-883-5800

Are you a student?

Student FAQ Microsoft Azure FAQ

Are you faculty or staff?

Faculty/Staff FAQ Services Provided Scope of Service

Other Helpful Links

Computer Labs and Infrastructure

The Jindal School of Management is host to three computer labs. These labs are open to current students, faculty, and researchers who need quick access to a computer. 12.101 is dedicated for student use, and is the only lab open on the weekend. The other two labs, 1.211 and 1.302, are available to faculty for reservations regarding classes, events, and training. The Jindal School of Management computer labs are kept up to date with current software and popular academic applications such as SAP products, MATLAB, R, Tableau, eclipse. Please contact for questions regarding the computer labs, policies, or reservations.

Computer Labs Reservations

Lab Reservation and Schedule


The Jindal School of Management classrooms offer a variety of audiovisual technologies that enable the support of multiple teaching styles. We provide technical support to faculty who want to integrate multimedia technologies into their lectures. In addition, we facilitate the creation of technology-enhanced classrooms and meeting rooms by aiding in design and project management. A specialist is ready to assist with any of your technical needs.

Audiovisual Technical Support Hours (Summer Semesters)

Monday – Friday 8 a.m. – 5 p.m.

Audiovisual Tech Support Contact Information | Phone: 972-883-4980

Student Laptop Requirements

Beginning in Spring 2020, undergraduate and graduate students will be required to have their own laptop for their classes. JSOM is working closely with the UTD Tech Store to provide a list of recommended laptops that will be suitable for your courses. Please see the below links to proceed to the UTD Tech Store website for this list:

Graduate Students Undergraduate Students

While JSOM Technology and Facilities services does not support student laptops, the UTD Tech store can help. The UTD Tech store is located in the Visitor’s Center, or you can reach them at 972-883-6500.


JSOM Technology and Facilities Services provide quality service and support for all your event needs.

Technical Requests

The Special Events Equipment Request Form, located on our Special Event Requests webpage, should accompany all events held within JSOM so that we may schedule support staff accordingly.

Table and Chair Arrangements

JSOM faculty and staff, email the details of your event to JSOM Operations for consideration. Our building coordinators will respond with next-step information. Note, all requests should be sent a minimum of two business days before your event. For groups outside JSOM, contact UT Dallas Facilities Management to make an event setup request.