Episode 26: The “Human Factors” Approach to Redesigning and Improving Healthcare Delivery
In this episode, Dr. C. Adam Probst, Director of Human Factors Clinical Operations for the Baylor Scott & White Health Corporate Office of Patient Safety in Dallas, joins Dr. Bob Kaiser, director of the master’s degree program in healthcare leadership and management for professionals at the Naveen Jindal School of Management to discuss how cognitive engineering is used in healthcare.
The way people arrive at and use health processes, procedures and results are key components of cognitive engineering, the “human factors” approach, to medicine. Probst and Kaiser discuss how Probst analyzes and acts on human factors to improve the design of healthcare delivery.
In this episode, Dr. John R. Mehall returns to the show for a discussion with host Dan Karnuta about the evolving economics of physician practice and how different organizational models — hospital employment, independent groups and private equity partnerships — shape autonomy, productivity and long-term sustainability.
Host Dan Karnuta welcomes Don Taylor, director of the Alliance for Physician Leadership at The University of Texas at Dallas’ Naveen Jindal School of Management, for a discussion about Taylor’s new book, Healing. They discuss how the U.S. healthcare system fails to support physicians’ well-being, both mentally and spiritually. Taylor describes how doctors struggle with the stress, isolation and burnout of leadership expectations although they do not get trained in that aspect of their careers.
In this episode, host Dan Karnuta speaks with Dr. Terry McDonnell, chief nursing officer at Duke University Health System. They focus on how technology is reshaping the nursing profession.
This episode explores how artificial intelligence is transforming healthcare, emphasizing that success depends more on people and processes than on the technology itself. Host Dan Karnuta and guest Dr. Matt Brubaker, chairman and CEO of healthcare consulting firm FMG Leading, discusses implementation challenges, fear of change and the importance of aligning AI adoption with organizational strategy, leadership and mission.
Request Information
Thank you for your interest in the Naveen Jindal School of Management, UT Dallas. Tell us a little bit about yourself, and we’ll send you customized information about our programs. We hope to meet you soon.
