BOC 2023
Carey Business School, Johns Hopkins University, Baltimore, Maryland
June 20 – 22
Mission
The goal of the conference is to bring together researchers with a common interest in the intersection of human behavior and operations, with the aim of sharing current work, fostering research development and developing relationships among scholars in the field.
- The deadline for registration and payment is June 15, 2023, 23:59 CST.
Pricing
| Registration Type | Cost | Purchase | |
|---|---|---|---|
| Faculty | $200 | ||
| Student | $100 |
Behavioral Operations Conference Details
Welcome
The Carey Business School, Johns Hopkins University is pleased to host the 16th annual Behavioral Operations Conference in Baltimore, Maryland on June 20 – 22, 2023. The conference will begin with a welcome drink on Monday evening and continue with a one-day Young Scholars Workshop on Tuesday, June 20, and the main conference on Wednesday and Thursday, June 21-22.
PhD Student Registration ($100) Faculty Registration ($200)Registration
| Date | Item Due |
|---|---|
| March 10, 2023 | Extended-Abstract Submission (1-page limit) for Main Conference and/or Young Scholars Workshop |
| March 31, 2023 | Notification of Acceptance |
| June 15, 2023 | Registration & Payment Deadline |
Conference fees are: $200 for faculty and $100 for students
If you are interested in presenting at the main conference or the Young Scholars Workshop, please indicate so when you register and include an extended abstract (one-page limit) of your work. Please also indicate who will present in the abstract.
We look forward to seeing you in Baltimore! If you have any questions please contact Evgeny Kagan at ekagan@jhu.edu.
Past Conferences
- 15th Annual Behavioral Operations Conference, 2022
- 14th Annual Behavioral Operations Conference, 2019
- 13th Annual Behavioral Operations Conference, 2018
- 12th Annual Behavioral Operations Conference, 2017
- 11th Annual Behavioral Operations Conference, 2016
- 10th Annual Behavioral Operations Conference, 2015
Young Scholars Workshop
Tuesday, June 20, 2023 – Detailed Young Scholar Workshop
Conference Schedule
Main Venue:
Johns Hopkins Carey Business School
100 International Drive, Baltimore, MD 21202
Monday Welcome Drink:
Barcocina | Baltimore
1629 Thames Streed Baltimore, MD 21231
Please be aware that this agenda may change.
Skip to a Date
Coming Soon
Tuesday, June 20th: Young Scholar’s Workshop(YSW)
Wednesday, June 21th: Main Conference, Day 1
8:00 a.m. – 9:00 a.m.
HE24 A/B
Breakfast and Conference Registration
9:00 a.m. – 9:15 a.m.
HE24 A/B
Welcome and Introductory remarks
Goker Aydin, Vice-Dean of Faculty and Research
9:15 a.m. – 10:45 a.m.
HE24 A/B
Session 1: Human Behavior in Service Systems
Andrew Daw (University of Southern California): Asymmetries of Service: Interdependence and Sychronicity
Arturo Estrada Rodriguez (UCL School of Management) Persuasion in Queues: An Experimental Study on the Effectiveness of Delay Announcements for Congestion Management
Jimmy Qin (Columbia University): Waiting Online versus In-Person in Outpatient Clinics: An Empirical Study on Visit Incompletion
10:45 a.m. – 11:00 a.m.
Break
11:00 a.m. – 12:30 p.m.
HE24 A/B
Session 2: Inventory Management
Bengu Nur Ozdemir (IE Business School, IE University): Discretion in Automated Supermarket Replenishment: Censorship Bias and Self-inflicted Stockouts
Michael Becker-Peth (Rotterdam School of Management): Who Should Clean the Mess? How to Manage Data Inaccuracy in Inventory Decisions
Jingxuan Geng (Temple University): Repair or Replace: Evidence of Sequential Diagnostic Decisions on Product Return
12:30 p.m. – 1:45 p.m.
Lunch
1:45 p.m. – 2:45 p.m.
HE24 A/B
Elena Katok, Gary Bolton, Wedad Elmaghraby
Editor panel: Insights from the editorial process.
2:45 p.m. – 3:00 p.m.
Break
3:00 p.m. – 4:30 p.m.
HE24 A/B
Session 3: Service Operations & Consumer Behavior
Nicholas Clyde (Washington University in St. Louis): The Value of Customer-Related Information on Service Platforms: Evidence From a Large Field Experiment
Swanand Kulkarni (Georgia Tech): Payment Algorithm Transparency on On-Demand Service Platforms
Maya Balakrishnan (Harvard University): Speedy activists:Firm response time to sociopolitical events influences consumer behavior
Thursday, June 22nd: Main Conference, Day 2
8:00 a.m. – 8:30 a.m.
HE24 A/B
Breakfast
8:30 a.m. – 10:00 a.m.
HE24 A/B
Session 4: Human-Algorithm connection I
Yang Chen (Queen’s University): A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do?
Cecilia Ying (Queen’s University): Explanation Seeking and Recommendation Adherence in Human-to-Human versus Human-to-Artificial Intelligence Interactions
Dominik Walzner (University of Cologne): Managing AI Advice in Crowd Decision-Making
10:00 a.m. – 10:15 a.m.
Break
10:15 a.m. – 11:45 a.m.
HE24 A/B
Session 5: Human-Algorithm connection I
Ruth Beer (City University of New York): Behavioral Externalities of Process Automation
Clare Snyder (Michigan): Algorithms for Quality and Scale: A Behavioral Study of Algorithm Reliance by Workers in Large-Scale Personalized Services
Rebekah Brau (BYU): Human-Guided Machine Learning
11:45 a.m. – 12:45 p.m.
HE24 A/B
Lunch
12:45 p.m. – 1:45 p.m.
HE24 A/B
Keynote by Douglas Hough (Johns Hopkins Bloomberg School of Public Health):
Why don’t people act like economists think they do?
1:45 p.m. – 2:00 p.m.
Break
2:00 p.m. – 3:30 p.m.
HE24 A/B
Session 6: Biases and Heuristics
Ignacio Rios (UT Dallas): Competition in Optimal Stopping: Behavioral Insights
Xinyu Liang (Michigan): Examining Behavioral Biases in Discretionary Pricing: Pitfalls and Solutions from Field and Lab Experiments
Nikolaos Kourentzes (University of Skövde): The dynamics of judgemental adjustments in demand planning
3:30 p.m.
