BOC 2022
Sam M. Walton College of Business, University of Arkansas, Fayetteville, Arkansas
June 13 – 15
Mission
The goal of the conference is to bring together researchers with a common interest in the intersection of human behavior and operations, with the aim of sharing current work, fostering research development and developing relationships among scholars in the field.
- The deadline for registration and payment is June 12, 2022, 23:59 CST.
Pricing
| Registration Type | Cost |
|---|---|
| Faculty | $175 |
| Student | $75 |
Behavioral Operations Conference Details
Welcome
The Sam M. Walton College of Business at the University of Arkansas is pleased to host the 15th annual Behavioral Operations Conference in Fayetteville, Arkansas on June 13 – 15, 2022. The conference will begin with a welcome drink on Sunday evening and continue with a one-day Young Scholars Workshop on Monday, June 13, and the main conference on Tuesday and Wednesday, June 14-15.
We look forward to seeing you in Fayetteville! If you have any questions please contact John Aloysius at JAloysius@walton.uark.edu.
Register / Submit AbstractRegistration
| Date | Item Due |
|---|---|
| March 2, 2022 | Extended-Abstract Submission (1-page limit) for Main Conference and/or Young Scholars Workshop |
| March 15, 2022 | Notification of Acceptance |
| June 12, 2022 | Registration & Payment Deadline |
Conference fees are: $175 for faculty and $75 for students
If you are interested in presenting at the main conference or the Young Scholars Workshop, please indicate so when you register and include an extended abstract (one-page limit) of your work. Please also indicate who will present in the abstract.
Register / Submit Abstract
Young Scholars Workshop
Monday, June 13, 2022 – Detailed Young Scholar Workshop
Please be aware that this agenda may change.
Skip to a Session
Parallel Session I | Parallel Session II | Parallel Session III | Parallel Session IV
Parallel Session I – 9:45 a.m. – 10:45 a.m.
Reynolds 117
Discussants
- Ruth Beer
- Yufei Ren
Auctions and Contracts
Christina Imdahl
How to account for behavioral newsvendors: The robust buyback contract with response uncertainty
Xianghua (Jason) Wu
Multidimensional procurement auction with loss-averse workers in online labor markets
Reynolds 202
Discussants
- Leon Valdez
- Eirini Spiliotopoulou
Social Responsibility
Vincent Yu
The effects of CSR performance and price on purchasing decisions
Yanji Duan
Making the case for sustainable supply management:
Supply chain transparency and ethical consumption
Reynolds 203
Discussants
- Brad Meyer
- Jordan Tong
Newsvendor Decision Making
Sam Kirshner
Supply uncertainty and Newsvendor overconfidence: Pull-to- or push-from-center?
Anne Dohmen
The sooner, the better? – Behavioral pitfalls with pre-ordering newsvendors
Parallel Session II – 11:00 a.m. – 12:00 p.m.
Reynolds 112
Discussants
- Travis Tokar
- Evgeny Kagan
- Rodney Thomas
Inventory Decision and Management
Brad Meyer
Reflections on 15 years of beer game data: Models, personality, and the importance of understanding the system.
James Paine
Behaviorally grounded model-based and model free cost reduction in a simulated multi-echelon supply chain
Reynolds 117
Discussants
- Michael Becker-Peth
- Adriana Hofer
- Iana Shaheen
Social Preferences
Maya Balakrishnan
Consumer attitudes on workforce diversity disclosures
Basvan Oudenhoven
Decision-making autonomy and the acceptance of predictive maintenance
Reynolds 202
Discussants
- Anyan Qi
- Lijia Tan
Non-Profit Organizations
Vinit Tipnis
Cause marketing as a strategic tool for firms & an opportunity for NPOs
Hasti Rahemi
Behavioral responses to nonprofit performance metrics: Efficiency vs. impact
Reynolds 203
Discussants
- Samantha Keppler
- Galit Yom-Tov
- Xianghua Wu
Emotions in Behavioral Operations
Emily Dickey
Compassion may not be enough: The role of anticipatory guilt in creating better working conditions in operations
Eirini Spiliotopoulou
Regulatory focus and emotions in aligning capacity decisions
Parallel Session III – 2:00 p.m. – 3:00 p.m.
Reynolds 112
Discussants
- Yanji Duan
- Yanji Duan
- Stephanie Eckerd
- Vincent Yu
Promoting Desirable Behaviors
Gloria Urrea
To earmark or to non-earmark? The role of control, transparency, salience and warm-g low
Amy Williams
Would environmentally conscious consumers make less (or more) retail returns?
Reynolds 117
Discussants
- Blair Flicker
- Matt Walker
- Wen Zhang
Operational Decisions
Özge Tüncel
Who should bear the risk? A theoretical and behavioral investigation of after-sales service
Lijia Tan
Reynolds 202
Discussants
- Sam Kirchner
- Sebastian Schiffels
Social and Service Platform Technologies
Swanand Kulkarni
Spatial Information sharing on on-demand service platforms: A behavioral examination
Yi Tang
Delivering mental healthcare to the underserved communities: Evaluating the potential of social technologies
Reynolds 203
Discussants
- Brent Moritz
- Rebekah Brau
- Yinghao Zhang
Algorithms and Advice Taking
Cedric Lehmann
How algorithm aversion hinders advice taking when tasks become difficult
Parallel Session IV – 3:15 p.m. – 4:15 p.m.
Reynolds 112
Discussants
- Karen Donohue
- Christine Imdahl
Service Systems
Na Zhang
Managing Service Systems with Overconfident Customers
Reynolds 117
Discussants
- Anton Ovchinnikov
- Gloria Urrea
Retail Operations
Yuanyuan Ding
Design of curated subscription services in retailing: The role of collection transparency and consumer co-curation
Robert Jensen
Managing in-store service levels with behavioral insight: When does product substitutability ameliorate the adverse effects of stockouts?
Reynolds 202
Discussants
- Sherry Li
- Xiaoyang Long
Crowdshipping and Ridesharing
Michael Dwyer
Crowdshipping drivers: Effects of monitoring and control on individual-level outcomes and the role of individual entrepreneurial orientation
Li Ding
Trips for tips? The impact of tips on drivers’ relocation decisions
Reynolds 203
Discussants
- Kyle Hyndman
- Elena Katok
Understanding Operational Behavior
Clare Snyder
Algorithm reliance under pressure
Christian Jost
Improving agents’ routing performance with behavior-aware assignments: An experimental investigation
Conference Schedule
Main Venue:
Donald W. Reynolds Center for Enterprise Development, Walton College of Business, 145 N. Buchanan, Fayetteville, AR 72701
Sunday Reception:
The Inn at Carnall Hall, 465 Arkansas Ave, Fayetteville, AR 72701
Tuesday Conference Dinner:
Supply Chain Hall of Fame, 5111 W. JB Hunt Drive, Rogers, AR 72758
Please be aware that this agenda may change.
Skip to a Date
June 12 | June 13 | June 14 | June 15
Sunday, June 12
5:00 – 7:00 p.m.
The Inn at Carnall Hall
The WestVerandah
Welcome Reception/Drink with light snacks
Monday, June 13
8:30 – 9:30 a.m.
Reynolds Atrium
Conference Registration
Breakfast
9:30 – 9:45 a.m.
Reynolds Auditorium
Opening Remarks
- Sherry Li–Young Scholar’s Welcome
- Brian Fugate, Chair Dept of Supply Chain Management–Welcome to the University of Arkansas
9:45 – 10:45 a.m.
Parallel Session I
- Auctions and Contracts – Reynolds 117
- Social Responsibility – Reynolds 202
- Newsvendor Decision Making – Reynolds 203
10:45 – 11:00 a.m.
Break
11:00 a.m. – 12:00 p.m.
Parallel Session II
- Inventory Decision and Management – Reynolds 112
- Social Preferences – Reynolds 117
- Non-Profit Organizations – Reynolds 202
- Emotions in Behavioral Operations – Reynolds 203
12:00 – 1:00 p.m.
Reynolds
Seminar A
Lunch
1:00 – 2:00 p.m.
JB Hunt 127
Visit to the Behavioral Business Research Lab
Sherry Li and Nidhi Dahiya
2:00 – 3:00 p.m.
Parallel Session III
- Promoting Desirable Behaviors – Reynolds 112
- Operational Decisions – Reynolds 117
- Social and Service Platform Technologies – Reynolds 202
- Algorithms and Advice Taking – Reynolds 203
3:00 – 3:15 p.m.
Reynolds Atrium
Break
3:15 – 4:15 p.m.
Parallel Session IV
- Service Systems – Reynolds 112
- Retail Operations – Reynolds 117
- Crowdshipping and Ridesharing – Reynolds 202
- Understanding Operational Behavior – Reynolds 203
4:15 p.m.
End of the Young Scholar’s Workshop
Tuesday, June 14
8:00 – 8:45 a.m.
Reynolds Atrium
Conference Registration
Breakfast
8:45 – 9:15 a.m.
Reynolds Auditorium
Opening Remarks
- Elena Katok–Welcome & Sponsors Acknowledgement
- Alan Ellstrand-Opening by the Associate Dean of the Walton College of Business
- John Aloysius–Welcome by the Local Organizing Committee
9:15 – 10:45 a.m.
Reynolds Auditorium
Session I: Dynamic Decision Making
- Stephen Leider (MichiganUniversity) -Dynamic decision-making in operations management
- Rob Basten (Eindhoven University) -Wait and see, or pay now? On how people decide to pay a cost to avoid a loss
- Anton Ovchinnikov (Queen’s University) -How to analyze dynamic programming data: Thoughts, theory and demo
10:45 – 11:15 a.m.
Break
11:15 a.m. – 12:15 p.m.
Reynolds Auditorium
Keynote
Elena Katok (University of Texas, Dallas) –Replication in Behavioral Operations Management
12:15 – 1:15 p.m.
Reynolds
Reynolds Seminar A
Lunch
1:15 – 2:45 p.m.
Reynolds Auditorium
Session II: Evidencefrom the Field
- Samantha Keppler (University of Michigan) -The unquantifiable costs of working with nonprofits: The role of cost logics in K—12 schools
- Xiaoyang Long (University of Wisconsin, Madison) -Choice overload with anticipated regret and search cost: Theoretical framework and field evidence
2:45 – 3:15 p.m.
Reynolds Atrium
Break
3:15 – 4:45 p.m.
Reynolds Auditorium
Session III: Retail Operations
- Thomas Vogt (University of Cologne) -How to induce sustainable customer picking behavior? The effects of a sustainability message and pricing
- Yuanyuan Ding (University of Minnesota) – Strategic visual merchandising of new and open-box products: Evidence from experiment and retail data
- Rogelio Oliva (Texas A&M University) – Return of the behavioral newsvendor: An experimental analysis of consumer return policy decisions
6:00 – 7:00 p.m.
Supply Chain Hall of Fame, Rogers, AR
Conference Drinks on the Rooftop
7:00 – 8:30 p.m.
Supply Chain Hall of Fame, Rogers, AR
Conference Dinner
Wednesday, June 15
8:00 – 8:45 a.m.
Reynolds Atrium
Late Registration
Breakfast
8:45 – 10:15 a.m.
Reynolds Auditorium
Session IV: Improving Operational Processes
- Jordan Tong (Universityof Wisconsin, Madison)–Unlocking algorithm potential: Overcoming naïve advice weighting with feature transparency
- Evgeny Kagan(John Hopkins University) -One size does not fit all: Strengths and weaknesses of the agile approach
- Bekki Brau(Brigham Young University) -Demand planning for the digital supply chain: How to integrate human judgment and predictive analytics
10:15 – 10:45 a.m.
Reynolds Atrium
Break
10:45 a.m. – 12:15 p.m.
Reynolds Auditorium
Session V: Queuing and Service Operations
- Blair Flicker (University of South Carolina)–On people’s utility over wait fundamentals and information
- Leon Valdes(University of Pittsburgh) -Evaluating experienced and prospective queues: A behavioral investigation
- Galit Yom-Tov(Technion-Israel Institute of Technology) -Reducing abandonment and improving attitudes in emergency departments: Integrating delay announcements into operational transparency to signal service quality
12:15 – 1:00 p.m.
Reynolds Seminar A
Lunch
1:00 – 2:30 p.m.
Reynolds Auditorium
Session VI: Contracts and Bargaining
- Sebastian Schiffels (Lancaster University)–Myopic fairness in value chain negotiations:Insights from lab and field data
- Kyle Hyndman(Universityof Texas, Dallas) -Startup fundraising and equity split: Do the number of investors and contract form matter?
- Matthew Walker(Newcastle University) -Contingent contracting in procurement interactions: Experimental evidence
2:30 – 3:00 p.m.
Reynolds Auditorium
Conference Closing Remarks
- Evgeny Kagan Details on 2023Behavioral Operations Conference
- Best Presentation Award
- Elena Katok & John Aloysius -Closing Remarks
3:00 p.m.
End of Main Conference
Sam M. Walton College of Business
The nearest airport is the Northwest Arkansas Regional Airport (XNA) and is located just north of the University of Arkansas campus. View bus, shuttle or taxi option from the airport, rent a car or consider Uber or Lyft ridesharing services. The conference will be held at the Donald W. Reynolds Center for Enterprise Development, which is located at 145 N. Buchanan Ave., Fayetteville, AR 72701, on the University of Arkansas campus. Metered parking is conveniently located in the Harmon Parking Garage on levels 8 and 9 directly across the street.
Interactive MapAccommodation
- The Graduate
70 N East Ave, Fayetteville, AR 72701 - The Inn at Carnall Hall
465 Arkansas Ave, Fayetteville, AR 72701 - Staybridge Suites
1577 W 15th St, Fayetteville, AR 72701
Northwest Arkansas
Fayetteville is located in the Northwest corner of Arkansas in the beautiful Ozark Mountains. From the world renowned Crystal Bridges Museum of American Art to Fayetteville’s Farmers Market, the Arkansas Music Pavilion or nearby Devil’s Den State Park, there is something for everyone.
Participants
Every year at the Behavioral Operations Conference, faculty participants from around North America and the world come together to share research and learn from one another.
| Last Name | First Name | Affiliation |
|---|---|---|
| Agyeah | George | University of Arkansas |
| Aloysius | John | University of Arkansas |
| Arveson | Adam | University of Cincinnati |
| Balakrishnan | Maya | Harvard Business School |
| Basten | Rob | Eindhoven University of Technology |
| Becker-Peth | Michael | Erasmus University |
| Beer | Ana Ruth | Zicklin School of Business, Baruch College, CUNY |
| Brau | Rebekah | Brigham Young University |
| Chen | Qiuxia | UT Dallas |
| Dickey | Emily | Kuehne Logistics University |
| Ding | Li | Georgia Institute of Technology |
| Ding | Yuanyuan | University of Minnesota |
| Dohmen | Anne | University of Tennessee, Knoxville |
| Donohue | Karen | University of Minnesota |
| Du | Haokun | UT Dallas |
| Duan | Yanji | University of North Florida |
| Dwyer | Michael | Iowa State University |
| Eckerd | Stephanie | University of Tennessee |
| Ellstrand | Alan | University of Arkansas |
| Epstein | Natalie | Harvard Business School |
| Flicker | Blair | University of South Carolina |
| Fugate | Brian | University of Arkansas |
| Hazarika | Satabdi | University of Arkansas |
| He | Dawn | Simon Business School, University of Rochester |
| Hofer | Adriana | University of Arkansas |
| Hu | Kejia | Vanderbilt University |
| Hyndman | Kyle | University of Michigan |
| Imdahl | Christina | Eindhoven University of Technology |
| Jensen | Robert | University of Arkansas |
| Jia | Zhenzhen | Fudan University |
| Jost | Christian | Technical University of Munich |
| Kagan | Evgeny | Johns Hopkins University |
| Katok | Elena | UT Dallas |
| Keppler | Samantha | University of Michigan |
| Kirshner | Sam | University of New South Wales |
| Kulkarni | Swanand | Scheller College of Business, Georgia Tech |
| Lehmann | Cedric | University of Cologne |
| Leider | Stephen | University of Michigan Ross School of Business |
| Li | Sherry | University of Arkansas |
| Long | Xiaoyang | University of Wisconsin-Madison, Wisconsin School of Business |
| Ma | Siqi | University of Akron |
| Masorgo | Nicolo | University of Arkansas |
| McGee | Pete | University of Arkansas |
| Miao | Jin | Naveen Jindal School of Management, University of Texas at Dallas |
| Miller | Logan | University of Arkansas |
| Meyer | Brad | Drake University |
| Moritz | Brent | Penn State University |
| Olivia | Rogelio | Mays Business School, Texas A&M University |
| Oudenhoven | Bas vad | Eindhoven University of Technology |
| Ovchinnikov | Anton | Queen’s University |
| Paine | James | MIT Sloan School of Management |
| Pensamiento | Gabriel | University of Pittsburgh |
| Qi | Anyan | University of Texas at Dallas |
| Rahemi | Hasti | University of Colorado Boulder |
| Ren | Yufei | Labovitz School of Business & Economics, University of Minnesota Duluth |
| Schiffels | Sebastian | Lancaster University |
| Shaheen | Iana | University of Arkansas |
| Snyder | Clare | Michigan Ross |
| Spiliotopoulou | Eirini | Tilburg University |
| Stip | Joan | Eindhoven University of Technology |
| Tan | Lijia | Eindhoven University of Technology |
| Tang | Yi | University of Minnesota |
| Thomas | Rodney | University of Arkansas |
| Tipnis | Vinit | Kelley School of Business, Indiana University Bloomington |
| Tokar | Travis | Texas Christian University |
| Tong | Jordan | University of Wisconsin-Madison |
| Tüncel | Özge | Maastricht University |
| Urrea | Gloria | Leeds School of Business, University of Colorado Boulder |
| Valdes Saavedra | Leon | University of Pittsburgh |
| Vogt | Thomas | University of Cologne |
| Walker | Matt | Newcastle University, UK |
| Williams | Amy | University of California, Irvine |
| Wu | Xianghua ( Jason ) | College of business, University of Texas at Arlington |
| Yang | Chia-Chun | |
| Yom-Tov | Galit | Technion- Israel Institute of Technology |
| Yu | Vincent | North Carolina State University |
| Zhang | Minmin | UT Dallas |
| Zhang | Na | University of Florida |
| Zhang | Wen | Baylor University |
| Zhang | Yinghao | University of Cincinnati |
Organizers
Every year a group of leading faculty across the world come together to organize the Behavioral Operations Conference. See the professors who organized this year’s event below.
Organizing Committee
John Aloysius
Professor
Walton College of Business, University of Arkansas
Rob Basten
Associate Professor
Eindhoven University of Technology, Eindhoven – The Netherlands
Rebekah (Bekki) Brau
Assistant Professor
Marriott School of Business, Brigham Young University
Karen Donohue
Professor
Carleson School of Management, University of Minnesota
Blair Flicker
Assistant Professor
Darla Moore School of Business, University of South Carolina
Elena Katok
Professor
Naveen Jindal School of Management, University of Texas at Dallas
Sherry Li
Professor
Walton College of Business, University of Arkansas
Siqi Ma
Assistant Professor
College of Business Administration, University of Akron
Pete McGee
Associate Professor
Walton College of Business, University of Arkansas
Iana Shaheen
Assistant Professor
Walton College of Business, University of Arkansas
Adriana Rossiter-Hofer
Associate Professor
Walton College of Business, University of Arkansas
Sponsors
