My computer has a virus. Can you help me remove it?

Unfortunately, the JSOM Help Desk can only help with this kind of problem if UT Dallas owns the device, and are unable to help with personal devices.

More from JSOM Help Desk FAQ

I need help installing software for class. Can you help me?

I need help installing software for class. Can you help me?

I need to access the JSOM servers off-campus. How can I do this?

I need to access the JSOM servers off-campus. How can I do this?

I am having issues with one of your servers. What do I do?

I am having issues with one of your servers. What do I do?

Can you help me with network or Wi-Fi issues on my personal device?

Can you help me with network or Wi-Fi issues on my personal device?

My UT Dallas account is locked. Can you unlock my account?

My UT Dallas account is locked. Can you unlock my account?

UT Dallas Jindal School students in a campus coffee shop requestion information

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