Digital Services and Analytics

Jindal School Web Services
JSOM Digital Services and Analytics partners with Jindal School stakeholders to create effective web experiences.

We help your audience through web design, custom app development and customer relations management.

The goal of the JSOM Digital Services and Analytics Team is to provide an exceptional customer experience through effective web design, content development, and content management that build public understanding and support for the university. Our focus is improving electronic mass communication, making content easy to find and user friendly while strengthening the JSOM at UT Dallas online identity. Learn more about how we make strategic design choices for your web pages on the JSOM Web Standards page.

Our Services

Web Design and Development

We design and maintain the JSOM website. Based on university and JSOM web standards, we are able to help with the design of each page on the website, as well as create additional pages as needed and requested.

Content Management

Every page of the Jindal School website is owned by a JSOM Content Owner who is responsible for the content on the page, including words, images and videos. We help Content Owners manage their pages, providing support for user experience, accessibility, search optimization and overall functionality.

Search Engine Optimization

We are responsible for all online search engine marketing efforts. Our SEO efforts include keyword research, link analysis, schematic mark-up, SERP analysis, and much more.

Salesforce

We manage the implementation for Salesforce for the various JSOM departments. Salesforce can assist with email marketing campaigns for prospective students, events management, reports, capturing and tracking prospect data, and much more.

Analytics and Reporting

We manage institutional reporting to ranking agencies and accreditation and data analysis. From admissions and enrollment to student success measures and average time to degree, we provide the data points needed to ensure JSOM remains one of the top business schools in the nation.

Application Development

We maintain the code-base for an internal suite of administrative apps on the JSOM Intranet Dashboard, as well as custom development and integrations with JSOM websites and services.

Meet the Team

David Giove

David Giove

Software Developer

david.giove@utdallas.edu | (972) 883-3939 | JSOM 2.419
David is a Web Software Developer. He has a bachelor’s degree in Art with a minor in Computer Science from ONU with past experience as a full stack developer, a Drupal developer, web designer and photographer. David enjoys photography and fine art, origami, tabletop gaming and spending time with his wife and 10 children.
Headshot of Edgar Navarro

Edgar Navarro

Web Software Developer

edgar.navarro@utdallas.edu | (972) 883-4825 | JSOM 2.419
Edgar is a Web Developer with a master’s degree in marketing from Texas A&M-Commerce. His previous experience include web design, social media management , and content creation. He enjoys traveling and spending time with his family and friends.
Danny Mak

Danny Mak

Web Software Developer

danny.mak@utdallas.edu | JSOM 2.419
Danny is an emerging Web Developer with a background in biology, holding a Bachelor of Science from the University of Texas at Dallas and a Master of Science in Biosciences from Kansas City University. He combines his skills in full stack web development with experience in healthcare, giving him a unique perspective on tech solutions. When he’s not coding, you’ll find him rock climbing, discovering new music, exploring different cuisines, or planning his next travel adventure.
Norma Rodriguez

Norma Rodriguez

Senior Academic Project Manager

norma.rodriguez@utdallas.edu | JSOM 4.614
Norma is the Senior Academic Project Manager for the Naveen Jindal School of Management. She graduated from Texas A&M University with a degree in Psychology. With over 17 years of experience in higher education, she has worked in various roles ranging from recruiting, student/academic support, and program management. She enjoys spending time with her 4 dogs.
Michael Farrokhi

Michael Farrokhi

CRM Developer

michael.farrokhi@UTDallas.edu | JSOM 2.421
Michael is the CRM Developer, who specializes in helping JSOM streamline Salesforce processes and plan email marketing projects. He earned his bachelor’s in information technology at UT Dallas. He is a curious lifelong learner and always questions the status quo in pursuit of a more ideal future.
Yumiko Ozu

Yumiko Ozu

CRM Developer

yumiko.ozu@utdallas.edu | JSOM 2.421
Yumiko is a CRM Developer specializing in optimizing customer relationship management systems, with a bachelor’s degree in Marketing from the Cox School of Business at SMU. Her career includes extensive experience in education, marketing, and administrative roles. Outside of work, she enjoys playing sports, exploring new cultures through travel, and appreciating diverse cuisines.
Jessica Nikiel

Jessica Nikiel

Web Content Editor

jessica.nikiel@utdallas.edu | JSOM 2.417
Jessica is the Web Content Editor for the Naveen Jindal School of Management. She graduated from the University of North Texas with a major in Journalism and minor in Marketing. Previously she worked in the hospitality industry as a Content Editor pursuing her passion in writing and editing. She enjoys yoga, daily Wordle and spending time with her family.

Our office employs student workers

To learn more about our current students on staff, please visit this page.

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