14th Annual Behavioral Operations Conference, 2019 | Naveen Jindal School of Management

Mission

The goal of the conference is to bring together researchers with a common interest in the intersection of human behavior and operations, with the aim of sharing current work, fostering research development and developing relationships among scholars in the field.

The deadline for refund is May 1, 2019, 23:59 BST.
The deadline for registration and payment is May 1, 2019, 23:59 BST.
The deadline for abstract submission has been closed.

Pricing

Registration Type	Cost
Faculty	$175
Student	$75

Welcome

The School of Industrial Engineering at the Eindhoven University of Technology is proud to host the 14th annual Behavioral Operations Conference in Eindhoven, the Netherlands, on July 7 – 10, 2019. The conference will begin with a welcome drink on Sunday evening and continue with a one-day Young Scholars Workshop on Monday, July 8, and the main conference on Tuesday and Wednesday, July 9-10.

Keynote Speakers

We look forward to seeing you in Eindhoven!

Registration

Please note the following key deadlines
Date	Item Due
March 4, 2019	Extended-Abstract Submission (1-page limit) for Main Conference and/or Young Scholars Workshop
March 15, 2019	Notification of Acceptance
April 1, 2019	Registration & Payment Deadline

Conference fees are: $175 for faculty and $75 for students

If you are interested in presenting at the main conference or the Young Scholars Workshop, please indicate so when you register and include an extended abstract (one-page limit) of your work. Please also indicate who will present in the abstract.

Past Conferences

Young Scholars Workshop

The conference will begin with a welcome drink on Sunday evening and continue with a one-day Young Scholars Workshop on Monday, July 8. During the Young Scholars Workshop, the group will consist of several breakout sessions and a plenary session. At the plenary session, Professor of Operations Bradley Staats of the University of North Carolina Kenan-Flagler Business School will give a presentation.

Detailed Schedule – Young Scholars Workshop

Professor of Operations at the University of North Carolina Kenan-Flagler Business School (United States of America)

Presentation: The Promise and Peril of Field Experiments

Field experiments are controlled interventions in the real world that enable researchers to measure the effects of a treatment on a randomly assigned subset of subjects. In this talk I will discuss review the advantages and disadvantages of field experiments and provide some practical prescriptions to attain and evaluate a field experiment’s relevance—in other words, the theoretical implications of understanding the effects of the treatment— and rigor, based on many methodological considerations.

Biography

Dr. Bradley R. Staats is a professor at the University of North Carolina Kenan-Flagler Business School and best-selling author of Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive. His research and teaching focus on learning and analytics. He advises individuals and organizations on how to learn and improve in order to innovate and succeed on an ongoing basis. In addition, he leads UNC’s Center for the Business of Health, a cross-campus, interdisciplinary effort to tackle the most pressing challenges in health care.

Dr. Staats integrates work in operations management and human behavior to understand how and under what conditions individuals, teams and organizations can perform their best. His field-based research in such settings as health care and software services, consulting, call centers and retail, uses archival data and field experiments to provide an interdisciplinary perspective to improve both operations’ theory and practice.

He publishes frequently in both leading academic journals and practitioner-focused journals. He is an associate editor at Management Science, Manufacturing & Service Operations Management and Production and Operations Management.

He received his DBA in technology and operations management and MBA from Harvard Business School. He received his BS with honors in electrical engineering and his BA with high honors in Plan II and Spanish from The University of Texas at Austin.

Conference Schedule

The conference will begin with a welcome drink on Sunday evening and continue with a one-day Young Scholars Workshop on Monday, July 8, and the main conference on Tuesday and Wednesday, July 9-10.

Conference Schedule

Associate Professor for Behavioral Economics at University of Leuven (Belgium)

Presentation: Lessons from Behavioral and Experimental Economics in Health Economics

As long ago as 1963, Nobel prize winner Kenneth J. Arrow argued in an article with almost 9,000 citations that the market for health care differs from other markets. Consumers usually do not face the full price of the goods and services they consume, since at least part of the price is paid for by insurance companies. In addition, consumers have limited information and thus have to trust the recommendation of an expert, the physician. The behavior of physicians, on its turn, is governed by professional norms. In this setting, many important insights into the market have been brought forward by behavioral and experimental economists. This keynote provides an overview on some of the most important findings from behavioral economics as well as some of the most famous experiments in health economics, and it discusses the main features, advantages and limitations as well as the quo vadis of these types of experiments.

Biography

Iris Kesternich is Associate Professor for Behavioral Economics at the Department of Economics at the University of Leuven. Her research focuses on incentives and the interaction of market participants in health and labor markets. She is specifically interested in the influence of non-monetary incentives and social preferences on decision-making in these domains. In a current sequence of projects she analyzes the effects of the meaning of work on labor supply; the influence of professional norms on medical decision making; and the role of social preferences in situations with concentrated benefits and dispersed costs.

Iris Kesternich obtained a Ph.D. in economics in 2010 from the University of Munich, and she had a position there as postdoctoral researcher until September 2014. Over the last few years she was a visiting scholar at a number of institutions such as Boston University, Harvard Health Care Policy, Harvard Kennedy School, and the Harvard Center of Population and Development Studies. She is Associate Editor of the Journal of Economic Behavior and Organization, a member of the board of the German Society for Health Economics (dggö), a resident visitor at the RAND Corporation, and Research Associate at the Leibniz Centre for European Economic Research in Mannheim (ZEW); and she is affiliated to the Behavioral Experiments in Health Network.

Professor of Operations Management and Logistics at Kuehne Logistics University (Germany)

Presentation: Behavioral Operations: Creating context to venture into new fields

While the research on behavioral operations originated primarily in the field of manufacturing as less rigorous field work, and then developed into more formal experimental work in the laboratory focusing on general operations management problems, further growth of the field and new exciting problems are awaiting us by venturing into new major research problems. I will give an overview of some early work in some areas addressed by the broader OM literature, such as in humanitarian operations and healthcare. I will conclude by addressing how behavioral OM could leapfrog the broader OM by contributing to some of the societal challenges ahead, in particular relating to the future of work.

Jan C. Fransoo is Professor of Operations Management & Logistics at Kuehne Logistics University in Hamburg, Germany. He also serves as the University’s Dean of Research and Member of the Executive Board. He joined KLU in 2018 following a tenure of 22 years at Eindhoven University of Technology in the Netherlands, where he still holds a courtesy professorship in its School of Industrial Engineering. Professor Fransoo’s research studies operations, logistics, and supply chain management decision making in the retail, chemical, food, pharmaceutical and transport industries. His current research focuses in particular on retail distribution and channel management in developing markets, on intermodal container transport, and on sustainability and social responsibility in supply chains. His co-edited books include Behavioral Operations in Planning and Scheduling (2011), Reaching 50 Million Nanostores: Retail Distribution in Emerging Megacities (2017) and Sustainable Supply Chains: A Research-Based Textbook on Operations and Strategy (2017). Fransoo has published both modeling and empirical research in over 120 academic journal articles and book chapters. He serves as Associate Editor of Operations Research, Production and Operations Management, and Decision Sciences Journal.

Jan Fransoo holds a Master of Science degree in Industrial Engineering and a Doctor of Philosophy degree in Operations Management and Logistics, both from Eindhoven University of Technology. More details, including a full publication list and his blog posts, can be found on https://www.janfransoo.com/

Travel and Area Information

By Air

Amsterdam Airport Schiphol

This option is highly recommend, at least when arriving from outside Europe, as it has many direct connections.

Below the airport is a railway station. Take any train to Eindhoven (leaving normally every 30 minutes from platform 3). It takes approximately 1.5 hours and 20 euros, with a view of the Dutch countryside.

Eindhoven Airport

You will need to utilize taxi, buses or Uber (about 9 km to the conference hotel and the university).

When taking a bus, head to Eindhoven railway station. The conference hotel and the university are within walking distance (both about 10 minutes).

By Train

Eindhoven

The conference hotel and the university are within walking distance (both about 10 minutes) of Eindhoven railway station.

Tickets can be purchased at one of the many yellow ticketing machines at the train stations.

Traveling in Eindhoven

Within Eindhoven, travelling is mostly done by bike or foot. From Eindhoven railway station to TU/e, city center or Pullman hotel is in walking distance (5-15 mins). Also public transportation is relatively cheap and fast. Tickets for the bus can be purchased on board by card, whereas train tickets can be acquired via one of the many yellow ticketing machines at the train stations.

Eindhoven is the Brain Port of the Netherlands, which is well-known for its technological innovations. When visiting Eindhoven, be sure to visit Strijp-S, the former industry park of Philips, which turned into a vibrant young city with many start-ups and showcases of innovations.

Tourist Information

Visit the University of Technology Eindhoven

Eindhoven University of Technology

Atlas – Den Dolech 2
5612 AZ EINDHOVEN
NETHERLANDS
https://www.tue.nl/en/

The TU/e campus is a compact green campus, meaning that all buildings are within walking distance and there is no need for a car. The campus can be reached by just an eight-minute walk from the Eindhoven railway station which lies directly next to the city center. The exact location of the conference on the campus is the main university building Atlas. Atlas is the newest TU/e building which received the BREEAM Outstanding award for being the most sustainable educational building!

TU/e Map

Interactive Map

This map provides an interactive overview of all locations of events during the conference.

Interactive Map

Accommodation

Hotel Pullman Eindhoven Cocagne

Vestdijk 47
5611 CA EINDHOVEN
NETHERLANDS
https://www.pullman-eindhoven-cocagne.com/

To make a reservation, you can fill in the attached reservation request and send it to Pullman Eindhoven Cocagne (e-mail addressed shown in the request form)

Hotel Reservation Form