Thought Leadership from the Business Side of Healthcare
The Business of Healthcare Podcast is presented by the Center for Healthcare Leadership and Management. It brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry. The center is based at the Naveen Jindal School of Management at The University of Texas at Dallas.
Episodes
Episode 117: A Look Into the American College of Healthcare Executives
In this episode, host Dr. Bob Kaiser welcomes Aaron Bujnowski, FACHE, president of the North Texas Chapter of the American College of Healthcare Executives (ACHE). They take a deep dive into the workings of ACHE, a 48,000-member organization dedicated to advancing leaders and the field of healthcare leadership excellence.
Episode 116: Artificial Intelligence in Healthcare
In this episode, host Dr. Bob Kaiser welcomes Mohamad Elwazer, founder and CEO of linedanceAI, to discuss artificial intelligence and how it can best be implemented in healthcare.
Episode 115: Transforming the Nursing Profession
Nurse entrepreneur and change leader Rebecca Love joins host Dr. Bob Kaiser to discuss the challenges faced in the nursing profession and how to use innovation strategies to transform it. They also discuss the role of the Commission for Nurse Reimbursement, an organization Love started that works to address staffing shortages in the profession and changing how Medicare reimburses health care systems to better reflect the work that nurses do.Feb. 27, 2024
Episode 114: Benjamin Fee on Hospital Pricing Transparency
Benjamin Fee, a health law attorney with Hall, Render, Killian, Heath & Lyman, P.C., joins host Dr. Bob Kaiser for a discussion about hospital pricing transparency. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.
Episode 113: Creating Pockets of Excellence in the Healthcare Industry
Eric Bricker M.D., who appeared on episode 49 of The Business of healthcare Podcast, returns to discuss with host Dr. Bob Kaiser various topics, including realigning healthcare incentives, integrated health plans, the concept of a klugeocracy — an assortment of ill-suited patches and quick fixes — whether healthcare is a business, and the creation of pockets of excellence in the industry. Bricker is the chief medical officer of AHealthcareZ.com, which offers 400+ educational videos related to healthcare finance. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.
Episode 112: Consumerizing Healthcare — The CRM Revolution
In this episode, Amit Khanna, senior vice president and general manager of Salesforce’s Health & Life Sciences division, and host Dr. Bob Kaiser delve into the fascinating transformation happening within the healthcare industry, driven by the integration of Customer Relationship Management (CRM) systems. The episode explores how CRM technology, originally designed for business-client interactions, is being leveraged to “consumerize” the healthcare system, ultimately benefiting both patients and healthcare providers.
Sep 27, 2023
Episode 111: Cybersecurity in Healthcare
In this episode, cybersecurity expert Joshua Spencer joins host Bob Kaiser for a look into the challenges and opportunities related to maintaining information security in the healthcare ecosystem. Spencer is founder and CIO of FortaTech Security after having served as CTO of UT Southwestern Medical Center for more than 12 years.
Aug 29, 2023
Episode 110: Transforming ‘Sick Care’ to Healthcare with Wearable Technologies
Amy McDonough, managing director and general manager of Fitbit Health Solutions at Google, joins host Dr. Bob Kaiser for a discussion about how wearable technologies are helping transform the “sick care” industry into a true healthcare industry.
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Jun 28, 2023
Episode 109: The Nurse’s Essential Place in the Healthcare Ecosystem
In the episode, Dr. Amy King, executive director of West Coast University -Texas in Richardson, joins host Dr. Bob Kaiser for a discussion about the nurse’s critical place in the healthcare ecosystem.
May 16, 2023
Episode 108: Sustainable Healthcare
Jonathan K. Henderson, business services division chair and corporate & transactional chair at Polsinelli, an AM Law 100 law firm, joins host Dr. Bob Kaiser for a look into sustainability as it relates to the healthcare industry. Their conversation focuses on Henderson’s white paper, “Health Care ‘Prime’: Patient-Centered Sustainable Health Care.”
Apr 25, 2023
Episode 107: Modernizing and Scaling Healthcare Education
In this episode, host Dr. Bob Kaiser speaks with Shiv Gaglani, co-founder and CEO of Osmosis.org. They discuss why Gaglani and his co-founder Ryan Haynes paused their medical-school studies to tackle the building of a modern healthcare education platform and how Osmosis grew it into a user base of more than 3 million students. The episode was recorded on Rare Diseases Day. They discuss the initiative that the company launched to raise awareness of rare diseases through its Year of the Zebra newsletter.
Mar 28, 2023
Episode 106: Digital-First Healthcare with Dr. Ali Parsa
In this episode, host Dr. Bob Kaiser welcomes Dr. Ali Parsa, founder and CEO of Babylon Health, a digital-first healthcare company that uses artificial intelligence to monitor its patients. They discuss how AI and a digital-first approach can help disrupt the industry and turn it from its current fee-for-service model into value-based health care.
Jan 27, 2023
Episode 105: Improving the Quality of Life for Persons with Physical Disabilities
In the episode, host Dr. Bob Kaiser has a conversation with Chanda Hinton, founder and executive director of the Chanda Plan Foundation and the Chanda Center for Health. After a spinal cord injury left Hinton paralyzed at age 9, she encountered a healthcare system that was ill-equipped to care for persons with long-term physical disabilities. She founded her organizations to deliver integrative therapy, primary care and other complementary services and resources to improve health outcomes and reduce healthcare costs for persons with physical disabilities. The organization also offers educational resources and advocates legislatively to change laws to remove barriers to care.
Nov 22, 2022
Episode 104: A Look at a Healthcare Innovation Hub
In this episode, Dr. Hubert Zajicek joins host, Dr. Bob Kaiser, to discuss innovation and entrepreneurship as they relate to healthcare. Zajicek is a physician, CEO, founder, and partner of Health Wildcatters, a Dallas-based healthcare accelerator.
Oct 28, 2022
Episode 103: Integrity-Driven Entrepreneurship
In this episode, host Dr. Bob Kaiser welcomes an alumna of The University of Texas at Dallas and the Naveen Jindal School of Management to the podcast. Dr. Sara Mahmood, BS’11, MS’16, is the founder and owner of brush365, a dental practice that has four locations throughout the Dallas-Fort Worth Metroplex. The Dallas Business Journal listed Mahmood among its 40 Under 40 2022 honorees. She and Kaiser discuss this accolade and why integrity is at the core of the company’s mission.
Sep 28, 2022
Episode 102: Machines That Help Humans Understand Humans
In this episode, Amy Brown, founder and CEO of Indianapolis-based Authenticx, joins fellow Hoosier and show host Dr. Bob Kaiser for a look into how the machine learning tools her company offers can help healthcare leaders process customer feedback at scale — phone calls can number in the millions — and break them down to provide direction for improving the customer experience.
Aug 29, 2022
Episode 101: The Hospital-at-Home Healthcare Delivery Pathway
In this episode, guest Tina Burbine, vice president for care innovation & enterprise analytics at HealthLink Advisors and host of Let’s Talk Data! podcast, joins host Dr. Bob Kaiser for a discussion about the Hospital-at-Home healthcare delivery pathway which allows some patients to receive acute-level care in their homes rather than in a hospital.
Jul 26, 2022
Episode 100: Overcoming the Healthcare Klugeocracy
In this special 100th episode of The Business of Healthcare Podcast, Dr. John McCracken joins host Dr. Bob Kaiser to discuss the most significant healthcare changes over the past quarter-century, including healthcare inflation and physician burnout, which McCracken calls moral injury. The root cause of these problems, McCracken says, is kludgeocracy, a government built and run on quick fixes.
Jun 29, 2022
Episode 99: Health Epidemics Related to the COVID-19 Pandemic
In this episode, Dr. Tim Church, chief medical officer of Wondr Health, a digital weight management program, joins host Dr. Bob Kaiser for a discussion about how to solve twin health epidemics related to the COVID-19 pandemic. Specifically, they discuss related metabolic and mental-health pandemics in which people are eating more, exercising and sleeping less because of worry and stress related to life’s uncertainties during these times.
May 27, 2022
Episode 98: Consolidation in the Healthcare Marketplace
In this episode, Dr. James (Jim) Walton, president and CEO of Genesis Physicians Group, joins host Dr. Bob Kaiser for a wide-ranging discussion about consolidation in the healthcare marketplace. Walton also offers his views about how value-based care is impacting population health. Walton is also a lecturer in the Naveen Jindal School of Management’s Healthcare Leadership and Management programs.
Apr 25, 2022
Disclaimer
The views expressed by the hosts and guests on these podcasts do not necessarily reflect the views of The University of Texas at Dallas or the Naveen Jindal School of Management.