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My question isn’t listed here. How can I contact the JSOM Help Desk?

We would first recommend that you check the campus OIT Help Desk How To page for answers to other common. If you still require assistance, contact JSOM’s Help Desk at 972-883-5800 or email us at somtechs@utdallas.edu.

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I need help installing software for class. Can you help me?

I need help installing software for class. Can you help me?

I need to access the JSOM servers off-campus. How can I do this?

I need to access the JSOM servers off-campus. How can I do this?

I am having issues with one of your servers. What do I do?

I am having issues with one of your servers. What do I do?

Can you help me with network or Wi-Fi issues on my personal device?

Can you help me with network or Wi-Fi issues on my personal device?

My computer has a virus. Can you help me remove it?

My computer has a virus. Can you help me remove it?

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