I am having issues with one of your servers. What do I do?

JSOM TFS manages several in-house servers that are used for a variety of things. If you send us an email at SOMServers@utdallas.edu with the server address, and the exact issue you are having, we can assist you. If it happens to be a non-JSOM server, we can direct you to the appropriate group.

More from JSOM Help Desk FAQ

I need help installing software for class. Can you help me?

I need help installing software for class. Can you help me?

I need to access the JSOM servers off-campus. How can I do this?

I need to access the JSOM servers off-campus. How can I do this?

Can you help me with network or Wi-Fi issues on my personal device?

Can you help me with network or Wi-Fi issues on my personal device?

My computer has a virus. Can you help me remove it?

My computer has a virus. Can you help me remove it?

My UT Dallas account is locked. Can you unlock my account?

My UT Dallas account is locked. Can you unlock my account?

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