AVP, Associate Client Advisor, Marsh USA, inc.
Ndindjock joined Marsh, a global insurance and risk management company with offices in 130 nations, after he earned his Business Administration undergraduate degree at Jindal School. He has since been transferred to the Marsh office in North Carolina. While at Jindal School, Ndindjock concentrated in Risk Management and Insurance and was active in the industry’s professional fraternity, Gamma Iota Sigma, which has a student chapter on campus. Ndindjock has “returned” to UT Dallas as an MBA student, where he is pursuing his degree online.
What are your job responsibilities?
I act as a lead international advisory colleague on smaller to complex books of business. I take a pro-active approach to all aspects of multinational account management and international service delivery to clients; and ensuring client needs are identified and met in line with agreed service standards. My current focus is helping multinational companies better assess their insurance and regulatory needs as their businesses expand across times zones and borders. The fast-paced expansion of regulatory change and corresponding scrutiny worldwide make it increasingly challenging to manage multinational insurance programs.
How did your Jindal School experience open doors to your career?
The Jindal School gave me more than a classroom experience. The coursework is supplemented by on-the-job internship experience. Students are connected with local employers across various insurance industry sectors. By combining real life experience with my classes, I was better prepared to get a jump-start in my current role within my company.
What do you enjoy about your current position/profession?
I love working with clients. Global insurance is complex in itself. I feel a sense of accomplishment when I guide my clients through the various regulatory changes in the international insurance market. I offer lasting solutions to their risk management needs and ultimately offer them cost savings options so they can remain profitable.
How do you see your profession changing in the next five or 10 years?
The industry has to be ready to address some of the biggest trends that have potential to disrupt the market. Digitalization of our processes, pandemic risk, data privacy and cyber risk, and the constant hardening of markets will force the profession to adapt and upgrade the workforce. We are beyond simply offering programs and policies to address clients’ insurance needs. We have to be in a position to increase our collaboration with risk managers and CFOs alike. We can do so by offering solutions to current risk trends.
Why did you come to UT Dallas?
Quality of education. Cost. Global reputation as a leading institution that trains future leaders.
Did a UT Dallas professor inspire you? Who was that and how was that person inspirational?
Debra Richardson, who was the RMI program director while I was a student, without a doubt had the biggest impact in my life both educationally and professionally. She opened the doors to an industry that is growing and exciting to be part of.
What advice do you have for college students hoping to succeed professionally?
Start early. Do not wait until your last semester to start planning for your career. The school has a Career Management Center that provides tools to help you land a successful job. Take advantage of networking opportunities within your school. Your professors and advisers are great resources for you.
What makes an effective leader?
Service to others before self. A servant leader will always have more impact on others than one who is seeking self-gratification. When we empower others, we make our tasks much easier.
What do you enjoy doing in your free time?
I enjoy spending time with my family. We enjoy going hiking, discovering new trails and being in tune with nature. I have taken up reading lately. It is refreshing.
