List of Published Works


List of published work

The Jindal School of Management is proud of the intellectual contributions of its faculty and its ongoing commitment to research. A list of all published works for the last six years are provided here.

To request a copy of a particular work, forward a request to the appropriate contact:
Click on the area name to see articles

Academic Area Contact
Accounting Kathleen Milam
Finance / Managerial Economics Beverly Young
Information Systems Aylin Calisir
Operations Management Anna Fox
Marketing Malissa Cloer
Organizations, Strategy and International Management Jennifer Budd



William Hefley

Student Attitudes toward Information Systems Graduate Program Design and Delivery, Journal of Information Systems Education, 2018
with Mark F. Thouin and Srinivasan Raghunathan

The economics of distributed power: A Marcellus Shale case study, Computers & Industrial Engineering, 2017
with Yuwen Yang, William E. Hefley, Jayant Rajgopal

Overall Health and Health Care Utilization among Latino-American Men Nationwide, American Journal of Men's Health, 2013
with Ai, A. L., Noel, L. T., Appel, H. B., & Huang, B.

Service Quality Measurement: Past and Future, Sprouts: Working Papers on Information Systems, 2012
with Conger, S., Hefley, B., Galup, S. & Dattero, R.

Overall health and health service seeking among Latino Americans nationwide, Journal of Women’s Health, 2012
with Appel, H. B., Ai, A., Huang, B.

Experiences Applying the People Capability Maturity Model, Crosstalk: The Journal of Defense Software Engineering, 2003
with Curtis, B., & Miller, S. A.

AV-8B’s Experience Using the TSP to Accelerate SW-CMM Adoption, Crosstalk: The Journal of Defense Software Engineering, 2002
with Hefley, B., Schwalb, J., & Pracchia, L.

Leading through Today’s Turmoil: Strategic IT Human Capital Management, Cutter IT Journal, 2001
with Curtis, B., & Miller, S. A.

How Software Improvements Can Prevent Pollution, Environmental Quality Management, 2000
with Thornton, R. V., Ferrone, R.

Isn’t technology grand?, ACM interactions, 1999

Interacting with TVs: Carnegie Mellon design students win awards, ACM interactions, 1998

Developing Organizational Competence, IEEE Computer, 1997
with Curtis, B., Miller, S. & Konrad, M.

Capability Maturity Modeling at the SEI, Software Process: Improvement and Practice, 1996
with Konrad, M., Chrissis, M. B., Ferguson, J., Garcia, S., Hefley, B., Kitson, D. & Paulk, M.

Helping Users Help Themselves, IEEE Software, 1995

Innovation and design: the emerging boundary conditions, ACM interactions, 1994
with Rheinfrank, J. & Hefley, B.

A WIMP No More: The Maturing of User Interface Engineering, ACM interactions, 1994
with Curtis, B. & Hefley, B.

The Cobbler's Children: Applying Total Quality Management to Business Process Improvement, Information Engineering and Software Engineering, ACM Software Engineering Notes , 1993

Defining a Place for Interface Engineering, IEEE Software, 1992
with Curtis, B. and Hefley B.

Team-Based Incremental Acquisition of Large-Scale Unprecedented Systems, Policy Sciences , 1992
with Martin, C. E., Bristow, D. J., Steele, D. J.