Manufacturing and Service Operations Management Conference, 2018


MSOM Conference and SIG Meeting logos, 2018

Manufacturing and Service Operations Management 2018 Conference and Special Interest Group Meeting

The Naveen Jindal School of Management at The University of Texas at Dallas is proud to host the 2018 Manufacturing and Service Operations Management (MSOM) Conference July 1 – July 3, 2018. The main conference will be held July 2 and July 3 and the Special Interest Group (SIG) meeting will take place July 1.

Serguei Netessine

A plenary session with speaker Professor Serguei Netessine from the Wharton School of Business at the University of Pennsylvania will take place in the afternoon of July 2nd on the campus of The University of Texas at Dallas, in Richardson, Texas. The title of the talk is “A Vision of Responsible Research in Business and Management”. Download the abstract and Professor Netessine’s bio. The plenary session will be followed by a cocktail hour and dinner reception on the UTD campus.

For inquiries please email

  • Important Dates
  • Conference Information
  • Registration
  • Schedule
  • Program
  • Venue
  • Travel & Area information
  • Organizers

Welcome

Dorothee Honhon

Dorothee Honhon

Elena Katok

Elena Katok

Note from the organizers

“It is our pleasure to welcome you to the Manufacturing and Service Operations Mangement (MSOM) Conference and its associated Special Interest Group (SIG) Meeting, organized by the Operations Management area of the Naveen Jindal School of Management at the University of Texas at Dallas.

We received 442 submissions this year and are thrilled to welcome over 400 registered participants, including some 340 speakers originating from all over the world.

Unlike with previous editions, most of the conference events will take place at a hotel, namely the Hilton Anatole Hotel in Dallas. We chose this venue so that you would be able to take full advantage of everything Dallas has to offer, including a rich arts & culture scene, countless excellent (and diverse!) restaurants and family-friendly activities. At the same time, because we wanted you to experience our beautiful campus located about 20 miles north in Richardson, we are inviting you to a plenary session and reception in our newly built Alumni Center, next to the recently expanded building of the Naveen Jindal School of Management.

In an effort to reduce the impact of the conference on the environment we have taken a number of new initiatives and hope that you will be supportive of our efforts, which are detailed here

As Co-Chairs of the Planning Committee we took great care in planning this event and wish you a productive and intellectually-enriching conference. Our city is known for its beautiful weather and Southern hospitality. We truly hope you will enjoy your stay in the Dallas area.

Please do not hesitate to reach out to us if you have any questions, requests or comments.”

Dorothee Honhon & Elena Katok
Co-Chairs of the 2018 MSOM Conference Planning Committee

Dean Hasan Pirkul

Hasan Pirkul

From our Dean Hasan Pirkul

“Welcome to our beautiful campus. Over the years we at the Jindal School have cultivated a culture of appreciation for research and researchers. As such, it is indeed a happy occasion for us to host this excellent conference. I wish all of you an enjoyable and productive time in Dallas.”

Dean Hasan Pirkul
Naveen Jindal School of Management
University of Texas at Dallas

Gad Allon

Gad Allon

From the MSOM Society Board

“On behalf of the MSOM board I would like to welcome everyone to the MSOM conference. The goal of the conference is to bring all MSOM members together and be a platform and a forum for exchange of ideas. This is an opportunity for us to engage both in specialized sessions and broad scope session, benefiting the researchers and the audience from unbiased responses and from exposure to different approaches. I would like to thank the organizers for the great job they have done in creating an environment that fosters such an exchange. It was an honor serving you as the president of the society and attempting to promote new opportunities for our community members with data-driven collaborations and increasing awareness of our doctoral programs. I look forward to continue and engage with many of you in further promoting these ideas.”

Gad Allon
President of the MSOM Society

Wedad Elmaghraby

Wedad Elmaghraby

From the MSOM President-Elect

“I am very much looking forward to serving you all as the President of MSOM starting this July. Thanks to the efforts of many members and officers before me, the strength of the society, particularly its research caliber, is strong. During the coming year, I hope to engage many of you in tackling some of the remaining challenges facing our society, and our respective academic departments. Some of the issues I hope to discuss and begin to work on include, (i) increasing the diversity of our members (PhD students all the way to Full Professors) and (ii) improving the health of our PhD applicant pipeline(s). I welcome your engagement in these, and other, issues over the coming year!”

Wedad Elmaghraby
Executive Vice President and
President-Elect, MSOM Society

Important Dates

  • January 15, 2018: MSOM Conference and SIG paper submissions open
  • February 23, 2018 March 2, 2018: MSOM Conference abstract and SIG Meeting paper submission deadline
  • March 27, 2018: SIG Meeting acceptance decisions
  • April 20, 2018: MSOM Conference acceptance decisions
  • December 18, 2017 – May 20, 2018: Early registration, cancellation with full refund
  • May 21 – June 22, 2018 : Regular registration, cancellation with partial refund
  • June 23 – July 3 , 2018 : Late registration, no cancellation allowed
  • July 1, 2018: SIG Meeting
  • July 2 – 3, 2018: MSOM Conference

Conference Information

Our commitment to sustainability

We have made special efforts to reduce the impact of our conference on the environment and would like to bring your attention to the following initiatives:

  • Instead of a paper version we will provide the following options to consult the conference’s program:
    • A PDF document;
    • Interactive webpages with links to PDF versions of the extended abstracts and full length papers;
    • A searchable, interactive and mobile-friendly webpage and app which gives you the ability to create your personalized itinerary;
    • Posters showing the schedule for each presentation room displayed on easels outside of each room at the Hilton Anatole Hotel;
    • Laptops made available to search the digital versions of the program at the registration desk during business hours;
    • A limited number of paper versions of the program available for review at the registration desk during business hours.
  • We will be giving out conference bags and souvenirs only upon request. We have ordered only a limited number of these, based on a survey which was sent to participants prior to the conference;
  • We will not be providing paper or plastic cups during coffee breaks, but rather reusable ceramic cups;
  • We have limited the number of bottled drinks made available during the conference and will be providing recycling cans to dispose of them;
  • We have partnered with Executive Banquet Chef’ Mike Youssef at the Hilton Anatole Hotel to donate any leftover (unserved) food to the Ronald McDonald House.

We appreciate your participation in these efforts and encourage you to take the following steps to extend our efforts:

  • Only dish up what you plan on eating at meals served buffet style;
  • Take only a bit at first and go back for seconds of what you liked best;
  • Keep leftover food which can be eaten later (e.g., bag of chips, cookie);
  • Only request a conference bag and souvenirs if you have use for them;
  • Reuse your coffee mug and water glass throughout the day;
  • Choose to refill your drink rather than grab another bottled drink;
  • Offer your newspaper or notepad to a colleague before disposing of them;
  • Recycle bottles, cans and paper in designated bins;
  • If comfortable, opt to walk to nearby places rather than take a cab;
  • Share cab rides with other participants going to the same destination (e.g., airport).

Registration desk

The registration desk where you can pick up your name tag is located outside of the De La Salle Ballroom, in the West Wing of the Hilton Anatole Hotel. If you registered as a student, please come ready to provide proof of your student status (e.g., a student ID card or a signed letter from your academic advisor) at check in.
During the hours listed below, feel free to stop by with any questions, needs, or concerns, or to consult a paper version of the conference program.

Sunday, July 1st: 7:00am-6:30pm
Monday, July 2nd: 7:00am-3:30pm
Tuesday, July 3rd: 7:00am-5:00pm

Name tags

Name tags will be provided during check in at the registration desk. Please wear your name tag at all times during the conference as well as receptions. Your name tag will be your ticket onto bus transportation as well as into the SIG and MSOM receptions

Internet access

Free wireless internet is available during the conference.

At the Hilton Anatole:

  • Network name: Hilton Anatole Meetings
  • Access code: MSOM2018

On UT Dallas campus:

  • Network name: UTDGuest Wireless network
  • Username: comet
  • Password: fearless

Mobile phones and devices

Please keep all mobile phones and devices set to silent or vibrate during talks/presentations. Also, please refrain from taking pictures of the presenter’s slides without their permission.

Presentation equipment and technical assistance

Presentation rooms at the Hilton Anatole Hotel will be equipped with projectors and screens as well as the necessary cables to connect a device to display presentation slides. However, computers will not be provided. For the SIG Meeting, the SIG Meeting Chairs will act as session chairs. For the MSOM Conference, by default, the last speaker in each session acts as a session chair. The session chair is expected to bring a presentation-enabled device (such as a laptop computer) as well as the necessary adapters/dongles and power cables (the projectors will be set up for HDMI and VGA). We encourage you to get in contact with the other speakers in your session if you want to make alternative arrangements.

A technical assistant will be on duty at all times during the conference to assist with any computer- or projector-related issue. Please send someone to the registration desk to request help.

Social media

Please use #MSOM2018 when posting about our conference on social media.

Receptions

The Welcome Reception takes place on July 1st from 5:30 PM to 7:30 PM in the Coronado Ballroom at the Hilton Anatole Hotel.

Drinks and hors d’oeuvres will be served to registered participants of the SIG Meeting and/or MSOM Conference as well as their registered guests. Make sure to wear your conference badge as proof of registration.

The General Reception takes place on July 2nd from 5:30 PM to 7:30 PM at the Davidson-Gundy Alumni Center on the campus of the University of Texas at Dallas.

Drinks and hors d’oeuvres will be served to registered participants of the MSOM Conference as well as their registered guests. Make sure to wear your conference badge as proof of registration.

A bus service between the Hilton Anatole Hotel and the UT Dallas campus will be provided:

  • Buses will leave the Hilton Anatole hotel from 2:30 PM to 3:30 PM
  • Buses will leave the campus of UT Dallas from 5:00 PM to 8:00 PM
Your conference badge is your ticket to boarding the buses.

The General Reception includes a cocktail hour (from 5:30 PM to 6:30 PM) sponsored by the Women in Operations Research and Management Sciences (WORMS) Forum of INFORMS. We encourage you to take this opportunity to learn about our group whose main goal is to support women’s careers in OR/MS. You may win a free WORMS coffee mug in the process!

Dietary preferences

Vegetarian, vegan and gluten-free options will be provided for all meals. On July 3rd we ask that you pick up a boxed lunch which matches the dietary preferences you stated at registration.

Smoking policy

The Hilton Anatole Hotel is a non-smoking facility. Guests can smoke 50 feet from the entrance of the hotel and are asked to dispose of all smoking materials in an appropriate receptacle.

UT Dallas is a smoke-free campus. Smoking is strictly prohibited everywhere on campus.

Parking

Parking at the Hilton Anatole Hotel is available for conference participants in Lots 3 and 4 for a price of $22 per day. Complementary parking is available in the more distant Lot 5.

Parking on UT Dallas campus is available on July 2nd in the PS1 parking lot across from the Davidson-Gundy Alumni Center. See here. Please use green parking spots only. See one of our conference helpers to obtain a parking permit or email us at MSOM2018@utdallas.edu with subject header “Parking permit”.

Maps

The following maps are available for download:

Emergency

In an emergency, dial 9-1-1 immediately!

For non-emergency situations,

  • At the Hilton Anatole Hotel: the hotel emergency number is 111. Hotel security can also be reached at 214-761-7349;
  • On UT Dallas campus: dial 972-883-2222 or extension 2222 from any campus phone. This number rings directly into the UT Dallas 911 Center.

Need help?

For technical assistance, please dispatch someone to the registration desk to request help with projector and computer issues.

For any other questions or concerns, do not hesitate to stop by the registration desk or flag down a conference helper, recognizable as a person wearing a “Here to help” MSOM conference T-shirt.

You may also reach us with any inquiries or comments via email at MSOM2018@utdallas.edu.

Miscellaneous

Notepads and water refill stations are available to conference participants in every breakout rooms.

World Cup soccer games will be shown on large screens at the Counter Culture Café inside the Hilton Anatole Hotel.

Registration

Registration is now open

Register Now

There will be three registration periods:

  • December 18, 2017 – May 20, 2018: Early registration, cancellation with full refund
  • May 21 – June 22, 2018: Regular registration, cancellation with partial refund
  • June 23 – July 3, 2018: Late registration, no cancellation allowed
Registration rates for MSOM
Category Early registration period Regular registration period Late registration period
Regular 425 500 600
Student 150 250 375
Guest 125 125 125
Registration rates for SIG
Category Early registration period Regular registration period Late registration period
Regular 125 200 250
Student 75 100 150
Guest 50 50 50

Remarks

  • Registration for the MSOM conference (July 2-3) does not include registration for the SIG meeting (July 1) and vice versa. Conference attendees can attend both or either one of them. Those attending both the SIG and the main conference can pay both fees in one transaction.
  • Registrants who paid the student fees will be expected to show proof of their student status at check in in Dallas.
  • Registered guests may attend the dinner receptions (on July 1 for SIG guest registration and July 2 for MSOM guest registration) but are not allowed to attend the academic sessions, breakfast, lunch and coffee break events. Guest registrations are typically purchased for family members traveling with the conference attendees who wish to take part in the social events at the conference.

Payment policy

All conference attendees and guests must register online. A credit card (Visa, MasterCard, American Express) is required to make a payment. Guests can only register in association with primary attendees and will be registered for the same activities as the primary attendee (MSOM only, SIG only or both).  If you have difficulties in the registration process, please send an email to msom2018@utdallas.edu.

Cancellation policy

During early registration, you can cancel your registration and get a full refund. During regular registration, you can cancel your registration, but your refund will be deducted by a processing fee of $50. During late registration no cancellation is allowed. All refunds will be processed after the conference. To cancel your registration, please send an email to MSOM2018@utdallas.edu.

Schedule

SIG Meeting

July 1, 2018

SIG Meeting (July 1, 2018)

7 a.m. – 6:30 p.m.

Registration (Outside of De La Salle, Hilton)

7 – 8 a.m.

Breakfast (Chantilly Ballroom West, Hilton)

8 – 9 a.m.

Sessions A1 to A5 (Breakout rooms, Hilton)

9 – 10 a.m.

Coffee break (West Wing Foyer, Hilton)

10 – 11:30 a.m.

Sessions B1 to B5 (Breakout rooms, Hilton)

11:30 a.m. – 1 p.m.

Buffet Lunch (Chantilly Ballroom West, Hilton)

1 – 2:30 p.m.

Sessions C1 to C5 (Breakout rooms, Hilton)

2:30 – 3 p.m.

Coffee break (West Wing Foyer, Hilton)

3 – 4:30 p.m.

Sessions D1 to D5 (Breakout rooms, Hilton)

5:30 – 7:30 p.m.

Welcome Reception (Coronado Ballroom, Hilton)

MSOM Conference – Day 1

July 2, 2018

MSOM Conference – Day 1 (July 2, 2018)

7 a.m. – 3:30 p.m.

Registration (Outside of De La Salle, Hilton)

7 – 8 a.m.

Breakfast (Chantilly Ballroom West, Hilton)

8 – 9:30 a.m.

Sessions E1 to E12 (Breakout rooms, Hilton)

9:30 – 10 a.m.

Coffee break (West Wing Foyer, Hilton)

10 – 11:30 a.m.

Sessions F1 to F12 (Breakout rooms, Hilton)

11:30 a.m. – 1 p.m.

Buffet Lunch (Chantilly Ballroom West, Hilton)

1 – 2:30 p.m.

Sessions G1 to G12 (Breakout rooms, Hilton)

2:30 – 4 p.m.

Travel to UT Dallas (Grand Entrance, Hilton)

4 – 4:30 p.m.

MSOM Business Meeting (Davidson-Gundy Alumni Center, UT Dallas)

4:30 – 5:30 p.m.

Plenary Session (Davidson-Gundy Alumni Center, UT Dallas)

5:30 – 6:30 p.m.

Cocktail hour sponsored by the Women in OR/MS (Davidson-Gundy Alumni Center, UT Dallas)

6:30 – 7:30 p.m.

General Reception (Davidson-Gundy Alumni Center, UT Dallas)

MSOM Conference – Day 2

July 3, 2018

MSOM Conference – Day 2 (July 3, 2018)

7 a.m. – 3:30 p.m.

Registration (Outside of De La Salle, Hilton)

7 – 8 a.m.

Breakfast (Chantilly Ballroom West, Hilton)

8 – 9:30 a.m.

Sessions H1 to H12 (Breakout rooms, Hilton)

9:30 – 10 a.m.

Coffee break (West Wing Foyer, Hilton)

10 – 11:30 a.m.

Sessions I1 to I12 (Breakout rooms, Hilton)

11:30 a.m. – 12 p.m.

Poster session (Chantilly Foyer, Hilton)

12 a.m. – 1 p.m.

Boxed Lunch (Chantilly Ballroom West, Hilton)

1 – 2:30 p.m.

Sessions J1 to J12 (Breakout rooms, Hilton)

2:30 – 3 p.m.

Coffee break (West Wing Foyer, Hilton)

3 – 4:30 p.m.

Sessions K1 to K12 (Breakout rooms, Hilton)

4:30 – 5 p.m.

Coffee break (West Wing Foyer, Hilton)

5 – 6:30 p.m.

Sessions L1 to L12 (Breakout rooms, Hilton)

Download Programs

MSOM Conference Program

*Last updated June 14, 2018

Interactive Program

Go to Interactive Program

Program

SIG meeting

July 1

SIG meeting – July 1

Sessions A

8 – 9:30 a.m.

Sessions A (8 a.m. – 9:30 a.m.)

Sessions B

10 – 11:30 am

Sessions B (10 a.m. – 11:30 a.m.)

Sessions C

1 – 2:30 pm

Sessions C (1 p.m. – 2:30 p.m.)

Sessions D

3 – 4:30 pm

Sessions D (3 p.m. – 4:30 p.m.)

MSOM conference

July 2

MSOM conference – July 2

Sessions E

8 – 9:30 am

Sessions E 8 – 9.30 a.m.

Sessions F

10 – 11:30 am

Sessions F (10-11:30am)

Sessions G

1 – 2:30 pm

Sessions G (1-2:30pm)

MSOM conference

July 3

MSOM conference – July 3

Sessions H

8 – 9:30 am

Sessions H (8 a.m. – 9:30 a.m.)

Sessions I

10 – 11:30 am

Sessions I(10-11:30am)

Poster Session

11:30 am – 12 pm

Poster Session (1-2:30pm)

Sessions J

1 – 2:30 pm

Sessions J (1-2:30pm)

Sessions K

3 – 4:30 pm

Sessions K (3-4:30pm)

Sessions L

5 – 6:30 pm

Sessions L (5-6:30pm)

Venue

Hilton Anatole hotel

2201 North Stemmons Freeway, Dallas, TX 75207, USA
Telephone: +1-214-748-1200
Fax: +1-214-761-7520
Website

Hotel Reservations
All the rooms at the initially negotiated room rate have been reserved.
The hotel has added more rooms at a still very competitive price of $179 per night for a Standard room with 2 double beds or 1 king bed (+ taxes and fees) for July 1st and July 2nd. Rooms can be reserved on other days at their “Best Available Rate”.
Reserve a room at the Hilton Anatole Hotel

We have also negotiated a $114 room rate for a King Suite (+ tax and fees) at the nearby Homewood Suites by Hilton Dallas Market Center between June 28 and July 4th (reservations must be made before June 22nd). The hotel is less than 1 mile away from the Hilton Anatole and does have a complimentary shuttle that can take attendees to and from the conference. More information here: Homewood Suites By Hilton

Reserve a room at the Homewood Suites by Hilton Dallas Market Center

Hosted by Naveen Jindal School of Management

UT Dallas

The University of Texas at Dallas
800 West Campbell Road, Richardson, TX 75080, USA
Website

Travel and Area Information

The Hilton Anatole hotel is located a short 10-minute drive (4.5 miles) from the Dallas Love Field (DAL) airport and about 25 minutes (18 miles) from the Dallas-Forth Worth (DFW) International airport. The hotel does not offer an airport shuttle service but cabs and shared rides are easily accessible to and from the property. Directions to the hotel from either airport can be found here.

Public transportation

Use the Dallas Area Rapid Transit (DART) train from either airport to the Hilton Anatole

  • From Love Field airport: take the 524 bus to the Inwood/Love Field station (7 minutes) then the Orange train line to the Market Center station (4 minutes).
  • From DFW airport: take the Orange line to Market Center station (42 minutes)

The entrance to the Hilton Anatole hotel is located at about a 10-minute walk from the DART Market station.

See map below:

map from DART to Hilton

Local attractions

Download a map with a list of attractions and restaurants around the Hilton Anatole hotel.

Other attractions a little further away

Shopping:

Food:

More info about Dallas Tourism

Also, see the presentation given at the business meeting of the 2017 MSOM conference at the University of North Carolina, Chapel Hill.

Organizers

Co-chairs

Dorothee Honhon

Dorothee Honhon

Associate Professor of Operations Management

Ram Bala

Elena Katok

Professor of Operations Management
Ashbel Smith Professor
Co-Director, Center and Laboratory for Behavioral Operations and Economics

Organizing Committee

All members of the organizing committee serve on the faculty of the UT Dallas Naveen Jindal School of Management. Committee members are:

Alain Bensoussan

Alain Bensoussan

Professor of Risk and Decision Analysis
Lars Magnus Ericsson Chair
Director of the International Center for Decision and Risk Analysis

Metin Cakanyildirim

Metin Cakanyildirim

Professor of Operations Management

Qi (George) Chen

Qi (George) Chen

Assistant Professor of Operations Management

Milind Dawande

Milind Dawande

Professor of Operations Management
Ashbel Smith Professor
Coordinator of the Operations Management Area

Ganesh Janakiraman

Ganesh Janakiraman

Professor of Operations Management
Ashbel Smith Professor

Ching Chung Kuo

Ching Chung Kuo

Clinical Professor of Operations Management
Director of the BS in Supply Chain Management Program

Özalp Özer

Özalp Özer

Professor of Operations Management
Ashbel Smith Professor

Anyan Qi

Anyan Qi

Assistant Professor of Operations Management

Suresh Sethi

Suresh Sethi

Professor of Operations Management
Eugene McDermott Chair

Serdar Simsek

Serdar Simsek

Assistant Professor of Operations Management

Kathryn E. Stecke

Kathryn E. Stecke

Professor of Operations Management,
Ashbel Smith Professor

Shouqiang Wang

Shouqiang Wang

Assistant Professor of Operations Management

Shengqi Ye

Shengqi Ye

Assistant Professor of Operations Management

Organizing Committee – Administrative

Organizing Committee – Academic

SIG Meeting Chairs: